Community Specialist

Community
Full time

About the role

The Community Specialist is a people person who creates connection and a sense of belonging for the members in Co-labs Coworking. The Community Specialist has a pleasant personality with a dynamic professional attitude to bring the community together and lead community initiatives. The Community Specialist is expected to develop knowledge on Co-labs Coworking services and is responsible for managing tours and sales conversion. Ultimately, the Community Specialist will be the key person in the community to create a welcoming and collaborative environment between members. 

Responsibilities

Sales & Partnership
  1. Manage assigned sales leads and have ownership over tour and conversion.
  2. Responsible for contributing to overall revenue by actively upselling services. 
  3. Research, identify and source for potential partnerships for membership perks and community initiatives.

Community Initiatives & Engagements
  1. Plan, execute and spearhead community initiatives and engagement designed to develop connections between members within the timeline.
  2. Work closely with the Marketing team for marketing materials and communications for the said engagement.

Qualifications

  1. Minimum Diploma in Hospitality, Business Management, Marketing or equivalent. Fresh graduates or candidates with 1-2 year(s) of working experience are encouraged to apply.
  2. Strong verbal and written communication skills.
  3. A highly energized individual that enjoys interacting with people from all walks of life.
  4. Resourceful and adaptive to changes and uncertainties.
  5. A strong sense of urgency responsibility, accountability, commitment and curiosity.
  6. A team player with a positive attitude, able to work under pressure, comfortable with dealing with time-sensitive tasks and able to work in a fast-paced environment.
  7. Customer service and/or sales experience is a plus.
  8. Passion for entrepreneurial communities and an understanding of coworking and Co-labs Coworking’s values.
  9. Proficient in basic computer skills.

Apply today

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